Need help?
Frequently Asked Questions
All You Need to Know
Each collar includes a size chart in the product description. Use a soft tape measure around your pet’s neck and choose the size that matches. If you’re unsure, feel free to contact us.
Yes! All our cat collars come with a breakaway buckle that opens under pressure for your cat’s safety.
At the moment, our products are not personalized, but we’re working on offering this option soon!
We use high-quality suede and waxed leathers, metal hardware (gold, silver, black), and safe plastic breakaway clasps for cats.
Yes, we offer worldwide shipping from our workshop in Athens. Shipping options and times are displayed at checkout.
Most orders ship within 2–3 business days. Delivery time depends on your location. Usually 5–7 business days for Europe, and 8–15 for United States and other regions.
You can return items within 14 days of delivery except personalized or custom products. Products must be unused and in original condition. Just contact us to start a return.
You can reach us anytime via the contact page, or by email at info@collaraki.com. We’re happy to help!